Refund Policy

BizOmnivo may offer subscription plans that are billed monthly or annually.

Depending on the plan selected, subscription fees may be charged automatically at the beginning of each billing period.

Before purchasing a subscription, customers should review:

• Plan features
• Pricing
• Billing frequency
• Usage limits
• Included services
• Any applicable taxes or fees

If BizOmnivo offers a free trial, the terms of the trial will be displayed at the time of signup.

Where applicable:

• A payment method may be required
• The trial may automatically convert into a paid subscription
• Customers may cancel before the trial ends to avoid future charges
• Trial eligibility may be limited to one trial per customer or business

Any specific trial terms displayed during signup will take precedence.

Refund eligibility depends on the circumstances of the purchase and the applicable plan or service.

A refund may be considered when:

• You were charged due to a verified billing error
• You were charged after a properly completed cancellation but the cancellation was not processed correctly
• BizOmnivo experienced a significant technical issue that materially prevented access to the paid service
• A refund is otherwise required under applicable law
• BizOmnivo determines, at its discretion, that a refund is appropriate

Refunds are not guaranteed solely because a customer changes their mind after purchasing a subscription.

Unless required by applicable law or otherwise approved by BizOmnivo, subscription fees may generally be non-refundable after a billing period has started.

Refunds may not be available for:

• Change of mind
• Failure to use the service
• Unused features
• Failure to cancel before renewal
• Partial use of a subscription period
• Failure to review the plan before purchase
• Temporary suspension caused by violation of our Terms
• Account termination resulting from prohibited activity

Customers may cancel their subscription according to the cancellation options available within their BizOmnivo account or by contacting our support team.

Cancellation generally prevents future renewals.

Unless otherwise stated, cancellation does not automatically create a refund for the current billing period.

Customers will generally retain access to the service until the end of the applicable paid subscription period, subject to the applicable Terms and account status.

Some BizOmnivo subscriptions may automatically renew.

If automatic renewal is enabled, the payment method associated with the account may be charged at the beginning of the next billing period.

Customers are responsible for cancelling their subscription before the renewal date if they do not wish to continue.

Where required, BizOmnivo may provide renewal-related notices.

To request a refund, contact BizOmnivo using our official support contact details.

Include:

• Full name
• Account email
• Business name
• Subscription or order information
• Date of purchase or charge
• Reason for requesting the refund
• Relevant transaction details

Providing complete information can help us process the request more efficiently.

After receiving a refund request, BizOmnivo may review:

• Account history
• Subscription status
• Billing records
• Usage information
• Cancellation records
• Technical issues
• Previous refund requests
• Applicable terms
• Relevant legal requirements

We may contact you for additional information if necessary.

If a refund is approved, BizOmnivo will generally process the refund using the original payment method where technically possible.

The time required for the funds to appear in your account may depend on:

• Payment provider
• Bank
• Card issuer
• Payment processing network

BizOmnivo does not control the processing time of third-party financial institutions.

In certain circumstances, BizOmnivo may provide a partial refund.

A partial refund may be considered based on:

• Service availability
• Duration of the issue
• Subscription period
• Billing circumstances
• Applicable laws
• Individual circumstances

Partial refunds are evaluated on a case-by-case basis unless otherwise specified by the applicable plan terms.

Promotional pricing, discounts, coupons, credits, or special offers may have additional conditions.

Unless otherwise stated:

• Promotional discounts do not create a separate cash value
• Refund calculations may take the discounted price into account
• Promotional credits may be non-refundable
• Special promotional plans may have separate cancellation or refund terms

The specific terms displayed with an offer will apply.

Where applicable, taxes such as GST, VAT, sales tax, or other government-imposed charges may apply to purchases.

Refund treatment of taxes will depend on:

• Applicable law
• Payment provider requirements
• Whether the underlying transaction qualifies for a refund

BizOmnivo may integrate with third-party services, payment providers, communication platforms, or other external products.

Where a payment is made directly to a third-party provider, that provider's refund policy may apply.

BizOmnivo is not responsible for refunds governed exclusively by an independent third-party provider.

If you experience a significant technical issue with BizOmnivo, contact our support team as soon as possible.

Our team may attempt to:

• Investigate the issue
• Troubleshoot the problem
• Restore access or functionality
• Provide an appropriate solution

Where appropriate, BizOmnivo may consider account credits, extensions, partial refunds, or other remedies.

Refund requests associated with fraudulent, abusive, or prohibited activity may be denied.

This may include:

• Payment fraud
• Unauthorized account activity
• Abuse of promotional offers
• Repeated chargeback activity
• Deliberate misuse of the platform
• Activity violating BizOmnivo's Terms and Conditions

BizOmnivo reserves the right to take appropriate action where permitted by law.

Before initiating a payment dispute or chargeback, customers are encouraged to contact BizOmnivo support so that we can investigate and resolve the issue.

If a chargeback is initiated, BizOmnivo may provide relevant transaction and account information to the payment processor or financial institution handling the dispute.

BizOmnivo may update this Refund Policy from time to time.

Changes may be made to reflect:

• New products
• Changes to pricing
• Changes to billing systems
• Changes to our business practices
• Changes to applicable laws

The updated policy will be published on this page with a revised Last Updated date.